• Manages daily operations of multiple computer labs efficiently and effectively with a focus on the College of Engineering and Computer Science departments, ensure continued operations of all equipment, coordinate network support with campus IT, adapt to new technology on both hardware and software, and provide computing support for faculty, students, and staff.
• Manages daily operations of multiple computer labs with more than 200 computers and more than 100 Engineering applications as well as the installation, maintenance, and support of associated computer programs for on-campus and online degree programs. With new and emerging topics such as Geographic Information Systems added to the curriculum, the Operating Systems Analyst - Career has the responsibility to support the IT needs of the instructional labs and install and maintain related tools and simulators. Provides technical support for the engineering survey classes and transportation engineering classes. With emerging research areas and faculty interest in these areas, the Operating Systems Analyst - Career has the responsibility to provide technical support to faculty in their areas of research interest. Ability to research new products and releases such as productivity tools. Other duties as assigned.
   

Bachelor's degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Engineering or a related field PLUS two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Functional knowledge of the specialty area demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency in applying standard and non-standard technology applications and exploring and adapting changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes, and consequences of different approaches and make modifications to action plans. Ability to utilize reflective listening skills when working with others and interpret and communicate information. Assists others in completing assignments and provides work direction and training to others on new skills and procedures. Ability to plan and work on shared projects. Strong troubleshooting skills to respond to hardware and software problems. Possession of excellent written and oral communication skills. Excellent customer service skills with the ability to communicate technical knowledge to functional units.